Consumer Insights Manager

Responsibilities & Duties:

• Capture and interpret consumer data from a range of sources and communicate these findings across departments
• Devising actionable strategies from customer insights
• Manage data quality and ensure actionable uses organization-wide
• Provide expert advice on the best analytical tools and software
• Identifying ideal data collection process and analytic work plan to ensure all available information is generated to support business needs and ensuring alignment with all relevant stakeholders
• Conducting research activities to improve upon insights generation and recommendations methodology
• Leveraging research data and information to proactively identify business opportunities and gaining internal support to act upon these opportunities

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Requirements:

• Training in a STEM subject to a degree level with prior experience of using statistical analysis techniques
• Strong knowledge of analytical software and business visualization tools with a flair for coding
• Ability to leverage on data to develop strategy/ decisions to solve a problem
• Familiarity with putting together data from multiple sources to tell a story
• Understanding of consumer expectations and developing best possible user experiences
• Prior experience of 5yrs+ in a similar role is a must