Key Account Manager

Job Responsibilities

Collaborate effectively with the external partners and set them up for success.
Own the assignments/quality/duration of all external partner accounts and monitor weekly, daily productivity metrics.
Manage and prioritise 3D asset creation requests from multiple teams with short, frequently changing timelines.
Build and share best practices with the newly onboarded accounts and conduct regular refresher trainings for existing accounts.
Perform quantitative analysis of key process indicators to identify opportunities for process improvement.
Ensure that all processes are well-documented and training materials around processes are robust and up-to-date.

4+ years of experience in Key Account Management or Operations.
Minimum of 2 years of people management experience and have handled a small or large team size.
Must demonstrate an understanding of technical art production, willingness to learn end-to-end modelling.
Proven ability to meet deadlines and a high level of commitment towards deliverables.
Experience in working with Google Sheets/Excel.
Excellent communication, presentation and interpersonal skills.

Project Management and and enforcing process workflows.