Bengaluru, India
Full Time

Senior Manager - Customer Delivery & Success

Job Responsibilities

This is a high visibility and pivotal role that will work closely with every area of Avataar from our Platform delivery, Engineering to Product and Finance teams.

What you will do:

  • Bring a true passion for building and shipping products and features to make your customers win and drive ROI outcomes.
  • Own end to end delivery process while ensuring best of quality and timelines for all projects.
  • Collaborate with cross-functional teams, develop scope, deliverables, project plans for new initiatives.
  • Help drive revenue growth within accounts through cross-sell and up-sell.
  • Clearly communicate vision, roadmap, and impact for your particular accounts to a spectrum of audiences, from internal stakeholders to the executive team.

Job Requirements

This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

  • Education: MBA from top-tier B-school.
  • Professional experience: 5+ years of experience in any top tier strategy consulting firm or Start-ups in business operations functions.
  • Communication: Strong executive presence and demonstrated ability to influence and persuade senior leadership. Excellent interpersonal skills and transparent collaborative working style.
  • Superior organizational skills with the ability to juggle many tasks without losing sight of the highest priority items.
  • Hustle: Passion to work in a start-up culture with experience of working in a fast-paced growing team setup and ability to get things done.
  • Drive: Persistence and resilience coupled with story-telling ability and excited to evangelize a new technology painting a vision for clients, partners and internal teams.
  • Humility and quick learner: Down to earth, open to suggestions, investing the time and energy to understand the product and ready to get your hands dirty with whatever the team needs to succeed.

Career Description

As a senior manager you will be responsible for platform delivery for your respective accounts.

Apply now